Refund policy
14-Day Return Policy
We accept return requests within 14 days of delivery.
To be eligible for a return, items must be unworn, unused, unwashed, with tags attached, and in their original packaging. Proof of purchase is required.
To request a return, please contact us through the Contact page on our website before sending any item back. Items returned without prior approval may not be accepted.
Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.
Damaged or Incorrect Items
Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can review the issue.
Non-Returnable Items
For hygiene reasons, opened or used beauty and personal-care products cannot be returned. Sale or clearance items are final sale unless required otherwise by applicable law.
Refunds
Once an approved return is received and inspected, we will notify you. Approved refunds will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.
Exchanges
If you need a different size or item, please contact us through our Contact page. Exchanges are subject to product availability.